1. General
1.1. This privacy policy (“Policy”) describes how Harmonie.R and its parent and other affiliated companies (“Harmonie.R”) collect, use and disclose personal information of customers through our websites and online services, including http://www.harmonier-sg.com (“Harmonie.R Website”), the Harmonie.R owned or operated websites and online services that we may operate such the Harmonie.R Online Shop (“Online Shop”) (collectively, the “Sites”). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy. By accessing the Sites or utilising the Services, you hereby consent to the use of your information, including your personal information, in the manner described in this Policy. Without limiting the generality of the foregoing, you authorise Harmonie.R to transmit your information outside of Macau in the manner and for the purposes described in this Policy.
2. What Types of Information Does Harmonie.R Collect?
2.1. Personal Information that may be collected by Harmonie.R may include:
(a) Name, postal address, phone number, and e-mail address.
(b) Financial account information, such as bank account number and other payment information.
2.2. We may also collect information about you such as:
(a) If you create an account – your username, password, your city of birth, your birthday, gender, nationality and mobile phone number.
(b) If you buy goods on the Online Shop, through our programs or otherwise – what you buy, where you buy, how
frequently you buy, rewards you earn, and reward you redeem.
(c) If you take a survey or interact with us in various other ways – demographics information, your comments, feedback, questions or suggestions, and information about subjects that may interest you.
2.3. We may automatically collect online use information when you visit our Sites or use our Services. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of online use information may involve the use of cookies and Web beacons. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites. Web beacons are electronic images that may be used on our Sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
2.4. Harmonie.R may also collect aggregated data or anonymized data that does not directly identify you.
2.5. We may combine information we collect about you with information we receive from third parties.
3. How Does Harmonie.R Use Information About You?
3.1. Harmonie.R may use information about you for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you:
(a) To process, manage, administer, and/or facilitate any purchase, delivery, or use of Harmonie.R products and services, whether through the Online Shop.
(b) To process and/or administer any product or service-related inquiries, consultations, negotiations, orders, deliveries, warranties or provide customer support in relation to the purchase of our products, services, or other Site activities.
(c) To manage, operate, provide and/or administer your use of and/or access to the Sites, including the Online Store, the Mobile App, or any accounts you may have with us, such as remembering your account preferences, purchase history and making of payments online;
(d) To post your comments or statements on any blog or other online forum maintained on our Sites
(e) To create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through the Online Shop.
(f) To communicate with you by post, telephone, email, SMS about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.
(g) To communicate with you by post, telephone, email, SMS and social media about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.
(h) For internal operations, including troubleshooting, data analysis, testing, research and service improvement.
3.2. If you have registered as a member and if you have opted-in to receive marketing messages from us, we may use the personal information you have provided to us to send you marketing promotions/offers and exclusive member events by post, telephone, email, SMS about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers. Please refer to the section “What Choices Does Harmonie.R Offer About Personal Information?” below for information on how to opt-in or opt-out of receiving such marketing messages.
4. Does Harmonie.R Share Personal Information with Third Parties?
4.1. Harmonie.R may share or disclose your personal information with the following third parties for any of the above-mentioned purposes under Paragraph 3:
(a) With our parent and other affiliated entities.
(b) With agents, vendors or services providers who provide support services to us (such as delivery or shipping services, credit card processors or other payment services providers, mailing houses or website hosts) and/or other third parties who help us market our products and services and assist us by communicating (directly or indirectly) with our customers (such as email vendors and social media and engagement platforms). These third parties may use information about you to perform their functions on our behalf.
(c) If you participate in any blog or other online forum on our Sites, any personal information that you post on our Sites may be shared with other forum participants and Site visitors.
(d) In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Harmonie.R may disclose personal information to those involved in the negotiation or transfer.
(e) With others with your consent.
4.2. Harmonie.R may also provide and/or transfer any data that it collects from you to its parent, subsidiary, associated and affiliated companies, or to any agent, contractor or third party service provider located outside of Macau which provides administrative, data processing, computer or other services to Harmonie.R, to enable Harmonie.R to carry out the purposes permitted under this Policy.
4.3. We may also share or disclose your personal information, including the content of your communications:
(a) To comply with law or to respond to legal or regulatory processes or lawful requests, including enquiries from governmental and regulatory agencies.
(b) To enforce our agreements, corporate policies, and terms of use.
(c) To protect the rights, property, reputation, safety or security of Harmonie.R, our employees, agents, customers, and others.
4.4. We may also share aggregated or anonymized information that does not directly identify you.
5. What Choices Does Harmonie.R Offer About Personal Information?
5.1. Harmonie.R offers choices for you to request to update or change your personal information and how we communicate with you. Here are some of the ways you can request changes:
(a) Follow the opt-out instructions in promotional emails and SMS we send you.
(b) Log in to your online account via http://www.harmonier-sg.com, if you have one, and visit the Manage My Account section, select Personal Particulars sub-section to manage your contact information (e.g., update of mobile number, email and postal address) or select Contact Preferences sub-section to update your preferred method of contact. If you opt out of receiving advertising, marketing and promotional communications from us, we may still send you non-promotional communications such as emails about your accounts or membership matters. You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect many features or Services on our Sites.
6. How is Personal Information Secured?
6.1. Harmonie.R takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.
6.2. Where Harmonie.R provides and/or transfers any data that it collects from you to its parent, subsidiary, associated and affiliated companies, or to any agent, contractor or third party service provider, located outside of Macau, Harmonie.R confirms that any of the above-mentioned parties to whom your personal data is disclosed or transferred are, or shall be bound by legally enforceable obligations to provide a standard of protection to personal data comparable to the standard of protection as set out in he Personal Data Protection Law (Law no. 8/2005) and Harmonie.R will use its best endeavours to ensure that each such party maintains appropriate physical, technical and organizational security measures to protect your personal data against tampering and unauthorized access by third parties.
6.3. While Harmonie.R uses reasonable efforts to protect personal data in its possession or under its control, the transmission of data over the Internet or any other public network may be subject to loss, interception and misuse.
7. Privacy Policy Updates
7.1. We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy.
7.2. We encourage you to check the date of our privacy policy when you visit this Site for any updates or changes. We will notify you of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.
Contact Us
We welcome your questions, comments and concerns you might have regarding any of the above-mentioned terms and conditions.You may contact us at:
Last Revised: February 2023
Harmonie.R. (“Harmonie.R“, “we“, “our” or “us“) uses certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to provide, maintain, and improve our website (the “Services”), to optimize our offerings and marketing activities, and to provide our visitors and users (“you”, or “your”) with a better experience (for example, in order to track your preferences, to better secure our Services, to identify technical issues, and to monitor and improve the overall performance of our Services).
This page contains information on what Cookies are, the Cookies used on our Services, how to reject Cookies, and some useful links for further reading on the subject. If you are unable to find the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email harmonie_r@hotmail.com.
For more information about our general privacy practices, please visit our Privacy Policy.
1. What are Cookies?
Cookies are small text files that are stored through the browser on your computer or mobile device when you visit a website. They allow the site to store information like login information or language preference. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately. You are not obligated to accept all Cookies in order to visit our website, however, enabling Cookies may allow for a more personalized browsing experience and is required for most of our Services to work.
2. How do we use Cookies?
Harmonie.R uses several different types of Cookies on our website:
Essential Cookies: These Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, or setting preferences. These Cookies do not store information about you that will be used for other purposes.
Preferences & Functional Cookies: These Cookies enable the Services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies).
Performance & Analytics Cookies: These Cookies are for internal use only. They help us to secure and maintain our Services, and to remember your preferences for tools found on the Services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of the site accordingly. If you do not allow these Cookies, we will not know when you have visited our site.
Targeting & Advertising Cookies: These Cookies make advertisements more relevant to you. Our advertising partners may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device.
3. How long does Cookies last?
The length of time a Cookie stays on your device varies according to its purpose.
A Cookie that remains on your device after your session is concluded (until it expires or deleted) is called a “Persistent Cookie”. Persistent Cookies are used for different purposes, such as tracking your preferences, login information, your interaction with our Services and the effectiveness of our targeting Cookies.
A Cookie that is automatically deleted once your session is concluded is called a “Session Cookie”. Session Cookies are used for the duration of your stay on our site and are automatically deleted when you exit the browser.
4. Which Cookies do we use?
Cookie Source | Purpose | Description |
Harmonie.R | Essential | Harmonie.R |
Google Analytics | Performance & Analytics | Insights into our marketing effort |
Google Ads | Targeting & Advertising | Insights into our marketing effort |
Google Optimize | Performance & Analytics | Insights into our marketing effort |
Targeting & Advertising | Marketing attribution | |
Targeting & Advertising | Marketing attribution | |
Targeting & Advertising | Marketing attribution | |
Bing | Targeting & Advertising | Marketing attribution |
Targeting | Marketing attribution |
5. How can you reject or remove Cookies?
You have a choice regarding the use of Cookies as described in this policy. Please note that rejecting or removing certain Cookies may result in inadequate Services.
You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful:
If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the US, Canada, Europe or the UK, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance.
Opt-out by visiting:
- US: Your Ad Choices
- Canada: Your Ad Choices
- EU: Your Online Choices
- UK: Your Online Choices
In addition, on your mobile device, you can change your device settings to control whether you see online interest-based ads.
Please note that when you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out Cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking.
In order to select your own cookie preferences, please click the Cookies Settings.
6. Useful links
For more information regarding Cookies, you may find the following websites useful:
7. How we treat Do Not Track (DNT) signals
Various browsers allow a “do not track” (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual’s browser DNT setting. At this time, there is no general agreement on how companies like Harmonie.R should interpret Do Not Track signals. Therefore, Harmonie.Rr does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. Harmonie.R does, however, provide meaningful choices to you about the information that is collected through cookies and web beacons through the various opt-out options set forth above. We will continue to monitor developments around DNT browser technology and the implementation of a standard.
Contact Us
We welcome your questions, comments and concerns you might have regarding any of the above-mentioned terms and conditions.
Last Revised: February 2023
IMPORTANT: PLEASE READ THESE WEBSITE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
1. General
1.1. These Website Terms of Use (“Terms of Use”) apply to your access to, and use of, all or part of any website of Harmonie.R (“Harmonie.R”), including http://www.harmonier-sg.com (“Harmonie.R Website”), and any other website, or online service where these Terms of Use are posted or incorporated by reference (collectively, the “Sites”). These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Harmonie.R or its affiliated companies for products, services or otherwise. If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf, and that such entity agrees to indemnify you and Harmonie.R for violations of these Terms of Use. These Terms of Use contain disclaimers and other provisions that limit our liability to you.
1.2. In the event there is any conflict or inconsistency between these Terms of Use and any other terms of use that appear on the Sites, these Terms of Use will govern. However, if you navigate away from the Sites to a third party site, you may be subject to alternative terms and conditions of use, as may be specified on such site. In such event, the terms and conditions of use applicable to that site will govern your use of that site.
1.3. While we make reasonable efforts to provide accurate and timely information about Harmonie.R and its affiliates on the Sites, you should not assume that the information is always up to date or that the Sites contain all the relevant information available about Harmonie.R and its affiliates.
1.4. Harmonie.R reserves the right to change or modify these Terms of Use or any policy or guideline of the Sites, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Harmonie.R Website. Your continued use of the Sites will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Sites. If you do not agree to the amended terms, you must stop using the Sites.
2. Eligibility, Registration and Account
2.1. The Sites are not targeted towards, nor intended for use by, anyone under the age of eighteen (18). If you are thirteen (13) years or older but under the age of eighteen (18) years, you should review these Terms of Use with your parent or guardian to make sure you and your parent or guardian understand and agree to these Terms of Use. Should your parent or guardian not agree to these Terms of Use, you must stop the use of these Sites.
2.2. In order to participate in certain areas of our Sites, you will need to register for an account. You agree to (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify Harmonie.R if you discover or otherwise suspect any security breaches relating to the Sites; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorised access.
3. Privacy
3.1. Please read the Privacy Policy carefully to understand how Harmonie.R and its affiliates collect use and disclose personally identifiable information from users of the Sites.
4. Harmonie.R Online Shop
4.1. The Harmonie.R Online Shop (“Online Shop”) may be accessible to you through one or more of the Sites. Your use of the Online Shop and any purchase of our goods and any other products that may be available on the Online Shop from time to time is governed by the Online Shop Terms of Service, which you must refer to prior to accessing or using the Online Shop.
4.2. Harmonie.R may allow you to our goods and any other products through one or more of the Sites. By submitting your order to load value on a Harmonie.R Card or by purchasing a Harmonie.R Card eGift, you represent and warrant that you are authorized to use the designated credit card or payment account and authorize Harmonie.R to charge your order to that card or payment account. If the card or payment account cannot be verified, is invalid or otherwise is not acceptable, or if the payment instruction is otherwise refused or reversed, your order may be suspended or cancelled or revoked automatically.
5. Site Disclaimer
5.1. The materials and information on the Sites may include technical inaccuracies or typographical errors. The materials, information and services on the Sites are provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Harmonie.R disclaims all warranties and conditions, express or implied, including, without limitation, implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose or need, accuracy, title and non-infringement as to the Sites and the information, content and materials contained therein, or that the use of the Sites is on an uninterrupted basis or is in compliance with laws applicable to users, or that information about users transmitted in connection with the Sites will be successfully, accurately or securely transmitted.
6. Copyright and Limited License
6.1. Unless otherwise indicated, the Sites and all content and other materials therein, including, without limitation, the Harmonie.R logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Site Materials”) are the proprietary property of Harmonie.R or its licensors and are protected by Singapore and international copyright laws.
6.2. You are granted a limited, non-sublicensable license to access and use the Sites and Site Materials for personal and informational purposes only. Such license is subject to the Terms of Use and does not include: (a) any resale or commercial use of the Sites or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Sites and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Sites, the Site Materials or any information contained therein, except as expressly permitted on the Sites; or (g) any use of the Sites or the Site Materials other than for its intended purpose. Any use of the Sites or Site Materials other than as specifically authorized herein, without the prior written permission of Harmonie.R, is strictly prohibited and will terminate the license granted herein. Such unauthorised use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.
7. Copyright Claim
7.1. If you believe any material available via the Sites infringes a copyright you own or control, you may file a notification of such alleged infringement with Harmonie.R by sending an e-mail to Harmonie.R Customer Care.
7.2. In the notification, you should identify the URL containing the materials that you believe to infringe a copyright you own or control and should also provide the sufficient supporting materials to show that you own or control the copyright on which basis you submit the notification. If you are authorized by the owner of the copyright to submit the notification, you should also provide the sufficient supporting materials to show such authorisation. Harmonie.R reserves the right to require you to provide additional supporting materials as we consider appropriate in our sole discretion. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
7.3. Harmonie.R has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Harmonie.R may also, in its sole discretion, limit access to the Sites and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
8. Trademark Information
8.1. Harmonie.R and the Harmonie.R logo are registered trademarks of Harmonie.R Corporation. All other Harmonie.R trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the Sites are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Harmonie.R Corporation or its affiliates or licensors. Other product or company names referred to on the Sites may be trademarks of their respective owners. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Harmonie.R or our affiliated companies or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, company name, trade name or indicia of origin. You may contact Harmonie.R by sending an e-mail to Harmonie.R Customer Care to request written permission to use trademarks, indicia of origin and materials on the Sites for purposes other than stated in these Terms of Use or for all other questions relating to the Sites.
8.2. All rights not expressly granted are reserved.
9. Restrictions on Use
9.1. The Sites may include interactive areas in which you or other registered users may create, post, send or shop messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Sites (“User Content”). By using the Sites, you agree not to post, upload, transmit, distribute, shop, create or otherwise publish through the Sites any of the following:
(a) Unless specifically requested by Harmonie.R, any “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, personal identification numbers, social security numbers, credit cards, bank accounts or other financial information, other information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);
(b) User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, sexually explicit, suggestive, harassing, threatening, violent, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;
(c) User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and/or publish such User Content;
(d) User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;
(e) Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;
(f) User Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any party or that creates liability or violates any applicable local, state, national or international law;
(g) Viruses, spyware, Trojan horses, easter eggs or any other harmful, disruptive or destructive files; and
(h) User Content that, in the sole judgment of Harmonie.R, is objectionable, restricts or inhibits any other person from using or enjoying the Sites or which damages the image or rights of Harmonie.R, other users or third parties.
9.2. Harmonie.R does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Harmonie.R liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk.
9.3. If you become aware of User Content that you believe violates these Terms of Use, you may report it by sending an e-mail to Harmonie.R Customer Care. Enforcement of these Terms of Use, however, is solely in our discretion and absence of enforcement in some instances does not constitute a waiver of our right to enforce the Terms of Use in other instances. In addition, these Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Sites will not contain any content that is prohibited by these Terms of Use. Harmonie.R reserves the right, and has absolute discretion, to remove, screen or edit any User Content on the Sites at any time and for any reason without notice. You are solely responsible for creating backup copies and replacing any User Content you post or shop on the Sites at your sole cost and expense.
9.4. If you are viewing the Sites on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Sites and the computer system you are using to prevent unauthorized User Content.
10. License to User Content
10.1. You represent and warrant that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Harmonie.R that you grant herein. Harmonie.R claims no ownership or control over any User Content, except as otherwise provided herein, on the Sites or in a separate agreement. However, by submitting or posting User Content on the Sites, you grant Harmonie.R, its affiliates and designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the User Content and your name and likeness in connection with such use of your User Content. By posting User Content, you hereby release Harmonie.R, its affiliates and designees and their employees, directors, officers and agents from any claims that such use, as authorised above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.
11. Submission of Ideas
11.1. Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Harmonie.R, our Sites and our products (collectively, “Ideas”). Ideas, whether posted to the Sites or provided to Harmonie.R by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal. Harmonie.R shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.
12. Links
12.1. You are granted a limited, non-exclusive right to create text hyperlinks to the Sites for non-commercial purposes, provided such links do not portray Harmonie.R in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Harmonie.R’ logo or other proprietary graphics to link to our Sites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any Harmonie.R trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Harmonie.R or any third party.
12.2. Harmonie.R makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Sites. Such sites are not under the control of Harmonie.R and Harmonie.R is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Harmonie.R and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Harmonie.R of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Sites.
13. Third Party Content
13.1. Harmonie.R may provide third party content on the Sites and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Harmonie.R is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.
14. Advertisements and Promotions; Third-Party Products and Services
14.1. Harmonie.R may display advertisements and promotions from third parties on the Sites or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Harmonie.R is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Harmonie.R advertisers or third party information on the Sites.
15. Limitation on Liability
15.1. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL (I) HARMONIE.R AND ITS AFFILIATED COMPANIES (INCLUDING THEIR EMPLOYEES, OFFICERS, DIRECTORS, CONTRACTORS, SERVICE PROVIDERS, ADVISORS AND CONSULTANTS) AND (II) HARMONIE.R CORPORATION AND THE HARMONIE.R CORPORATION GROUP OF COMPANIES: (A) BE LIABLE TO YOU WITH RESPECT TO THE USE OF OR INABILITY TO USE THE SITES OR ANY PART THEREOF, THE ONLINE SHOP, CONTENT OR OTHER MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITES (INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM HARMONIE.R AND ITS AFFILIATES AND THEIR DESIGNEES); AND (B) BE LIABLE TO YOU FOR ANY DIRECT LOSSES, DAMAGES FOR LOSS OF GOODWILL, LOSS OF INCOME, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, THE INABILITY TO USE THE SITES OR ANY OF ITS FEATURES OR DEVICE FAILURE OR MALFUNCTION, INDIRECT LOSSES, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES.
15.2. Harmonie.R does not guarantee that the functions contained in the Sites will be uninterrupted or error-free, that the Sites or its server will be free of viruses or other harmful components, or that defects will be corrected even if Harmonie.R is aware of them.
16. Indemnification
16.1. You agree to defend, indemnify and hold harmless Harmonie.R and its affiliates and independent contractors, service providers and consultants, and their respective officers, directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites or any part thereof, including the Online Shop; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.
17. Modifications to the Sites
17.1. Harmonie.R reserves the right to modify or discontinue, temporarily or permanently, the Sites or any features or portions thereof without prior notice to you. You agree that Harmonie.R will not be liable for any modification, suspension or discontinuance of the Sites or any part thereof.
18. Jurisdiction and Compliance with Laws
18.1. Access to and use of the Sites and these Terms of Use are governed by the laws of Macau , without resort to conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Sites or these Terms of Use shall be instituted only in the courts of Singapore. You and Harmonie.R agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.
19. Termination
19.1. Notwithstanding any of these Terms of Use, Harmonie.R reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and your account and to block or prevent your future access to, and use of, the Sites.
20. Severability
20.1. If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.
Contact Us
We welcome your questions, comments and concerns you might have regarding any of the above-mentioned terms and conditions.
Last Revised: February 2023
IMPORTANT: PLEASE READ THESE WEBSITE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
1. General
1.1. These Website Terms of Use (“Terms of Use”) apply to your access to, and use of, all or part of any website of Harmonie.R (“Harmonie.R”), including http://www.harmonier-sg.com (“Harmonie.R Website”), and any other website, or online service where these Terms of Use are posted or incorporated by reference (collectively, the “Sites”). These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Harmonie.R or its affiliated companies for products, services or otherwise. If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf, and that such entity agrees to indemnify you and Harmonie.R for violations of these Terms of Use. These Terms of Use contain disclaimers and other provisions that limit our liability to you.
1.2. In the event there is any conflict or inconsistency between these Terms of Use and any other terms of use that appear on the Sites, these Terms of Use will govern. However, if you navigate away from the Sites to a third party site, you may be subject to alternative terms and conditions of use, as may be specified on such site. In such event, the terms and conditions of use applicable to that site will govern your use of that site.
1.3. While we make reasonable efforts to provide accurate and timely information about Harmonie.R and its affiliates on the Sites, you should not assume that the information is always up to date or that the Sites contain all the relevant information available about Harmonie.R and its affiliates.
1.4. Harmonie.R reserves the right to change or modify these Terms of Use or any policy or guideline of the Sites, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Harmonie.R Website. Your continued use of the Sites will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Sites. If you do not agree to the amended terms, you must stop using the Sites.
2. Eligibility, Registration and Account
2.1. The Sites are not targeted towards, nor intended for use by, anyone under the age of eighteen (18). If you are thirteen (13) years or older but under the age of eighteen (18) years, you should review these Terms of Use with your parent or guardian to make sure you and your parent or guardian understand and agree to these Terms of Use. Should your parent or guardian not agree to these Terms of Use, you must stop the use of these Sites.
2.2. In order to participate in certain areas of our Sites, you will need to register for an account. You agree to (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify Harmonie.R if you discover or otherwise suspect any security breaches relating to the Sites; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorised access.
3. Privacy
3.1. Please read the Privacy Policy carefully to understand how Harmonie.R and its affiliates collect use and disclose personally identifiable information from users of the Sites.
4. Harmonie.R Online Shop
4.1. The Harmonie.R Online Shop (“Online Shop”) may be accessible to you through one or more of the Sites. Your use of the Online Shop and any purchase of our goods and any other products that may be available on the Online Shop from time to time is governed by the Online Shop Terms of Service, which you must refer to prior to accessing or using the Online Shop.
4.2. Harmonie.R may allow you to our goods and any other products through one or more of the Sites. By submitting your order to load value on a Harmonie.R Card or by purchasing a Harmonie.R Card eGift, you represent and warrant that you are authorized to use the designated credit card or payment account and authorize Harmonie.R to charge your order to that card or payment account. If the card or payment account cannot be verified, is invalid or otherwise is not acceptable, or if the payment instruction is otherwise refused or reversed, your order may be suspended or cancelled or revoked automatically.
5. Site Disclaimer
5.1. The materials and information on the Sites may include technical inaccuracies or typographical errors. The materials, information and services on the Sites are provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Harmonie.R disclaims all warranties and conditions, express or implied, including, without limitation, implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose or need, accuracy, title and non-infringement as to the Sites and the information, content and materials contained therein, or that the use of the Sites is on an uninterrupted basis or is in compliance with laws applicable to users, or that information about users transmitted in connection with the Sites will be successfully, accurately or securely transmitted.
6. Copyright and Limited License
6.1. Unless otherwise indicated, the Sites and all content and other materials therein, including, without limitation, the Harmonie.R logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Site Materials”) are the proprietary property of Harmonie.R or its licensors and are protected by Macau and international copyright laws.
6.2. You are granted a limited, non-sublicensable license to access and use the Sites and Site Materials for personal and informational purposes only. Such license is subject to the Terms of Use and does not include: (a) any resale or commercial use of the Sites or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Sites and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Sites, the Site Materials or any information contained therein, except as expressly permitted on the Sites; or (g) any use of the Sites or the Site Materials other than for its intended purpose. Any use of the Sites or Site Materials other than as specifically authorized herein, without the prior written permission of Harmonie.R, is strictly prohibited and will terminate the license granted herein. Such unauthorised use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.
7. Copyright Claim
7.1. If you believe any material available via the Sites infringes a copyright you own or control, you may file a notification of such alleged infringement with Harmonie.R by sending an e-mail to Harmonie.R Customer Care.
7.2. In the notification, you should identify the URL containing the materials that you believe to infringe a copyright you own or control and should also provide the sufficient supporting materials to show that you own or control the copyright on which basis you submit the notification. If you are authorized by the owner of the copyright to submit the notification, you should also provide the sufficient supporting materials to show such authorisation. Harmonie.R reserves the right to require you to provide additional supporting materials as we consider appropriate in our sole discretion. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
7.3. Harmonie.R has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Harmonie.R may also, in its sole discretion, limit access to the Sites and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
8. Trademark Information
8.1. Harmonie.R and the Harmonie.R logo are registered trademarks of Harmonie.R Corporation. All other Harmonie.R trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the Sites are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Harmonie.R Corporation or its affiliates or licensors. Other product or company names referred to on the Sites may be trademarks of their respective owners. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Harmonie.R or our affiliated companies or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, company name, trade name or indicia of origin. You may contact Harmonie.R by sending an e-mail to Harmonie.R Customer Care to request written permission to use trademarks, indicia of origin and materials on the Sites for purposes other than stated in these Terms of Use or for all other questions relating to the Sites.
8.2. All rights not expressly granted are reserved.
9. Restrictions on Use
9.1. The Sites may include interactive areas in which you or other registered users may create, post, send or shop messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Sites (“User Content”). By using the Sites, you agree not to post, upload, transmit, distribute, shop, create or otherwise publish through the Sites any of the following:
(a) Unless specifically requested by Harmonie.R, any “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, personal identification numbers, social security numbers, credit cards, bank accounts or other financial information, other information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);
(b) User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, sexually explicit, suggestive, harassing, threatening, violent, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;
(c) User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and/or publish such User Content;
(d) User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;
(e) Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;
(f) User Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any party or that creates liability or violates any applicable local, state, national or international law;
(g) Viruses, spyware, Trojan horses, easter eggs or any other harmful, disruptive or destructive files; and
(h) User Content that, in the sole judgment of Harmonie.R, is objectionable, restricts or inhibits any other person from using or enjoying the Sites or which damages the image or rights of Harmonie.R, other users or third parties.
9.2. Harmonie.R does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Harmonie.R liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk.
9.3. If you become aware of User Content that you believe violates these Terms of Use, you may report it by sending an e-mail to Harmonie.R Customer Care. Enforcement of these Terms of Use, however, is solely in our discretion and absence of enforcement in some instances does not constitute a waiver of our right to enforce the Terms of Use in other instances. In addition, these Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Sites will not contain any content that is prohibited by these Terms of Use. Harmonie.R reserves the right, and has absolute discretion, to remove, screen or edit any User Content on the Sites at any time and for any reason without notice. You are solely responsible for creating backup copies and replacing any User Content you post or shop on the Sites at your sole cost and expense.
9.4. If you are viewing the Sites on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Sites and the computer system you are using to prevent unauthorized User Content.
10. License to User Content
10.1. You represent and warrant that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Harmonie.R that you grant herein. Harmonie.R claims no ownership or control over any User Content, except as otherwise provided herein, on the Sites or in a separate agreement. However, by submitting or posting User Content on the Sites, you grant Harmonie.R, its affiliates and designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the User Content and your name and likeness in connection with such use of your User Content. By posting User Content, you hereby release Harmonie.R, its affiliates and designees and their employees, directors, officers and agents from any claims that such use, as authorised above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.
11. Submission of Ideas
11.1. Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Harmonie.R, our Sites and our products (collectively, “Ideas”). Ideas, whether posted to the Sites or provided to Harmonie.R by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal. Harmonie.R shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.
12. Links
12.1. You are granted a limited, non-exclusive right to create text hyperlinks to the Sites for non-commercial purposes, provided such links do not portray Harmonie.R in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Harmonie.R’ logo or other proprietary graphics to link to our Sites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any Harmonie.R trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Harmonie.R or any third party.
12.2. Harmonie.R makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Sites. Such sites are not under the control of Harmonie.R and Harmonie.R is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Harmonie.R and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Harmonie.R of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Sites.
13. Third Party Content
13.1. Harmonie.R may provide third party content on the Sites and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Harmonie.R is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.
14. Advertisements and Promotions; Third-Party Products and Services
14.1. Harmonie.R may display advertisements and promotions from third parties on the Sites or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Harmonie.R is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Harmonie.R advertisers or third party information on the Sites.
15. Limitation on Liability
15.1. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL (I) HARMONIE.R AND ITS AFFILIATED COMPANIES (INCLUDING THEIR EMPLOYEES, OFFICERS, DIRECTORS, CONTRACTORS, SERVICE PROVIDERS, ADVISORS AND CONSULTANTS) AND (II) HARMONIE.R CORPORATION AND THE HARMONIE.R CORPORATION GROUP OF COMPANIES: (A) BE LIABLE TO YOU WITH RESPECT TO THE USE OF OR INABILITY TO USE THE SITES OR ANY PART THEREOF, THE ONLINE SHOP, CONTENT OR OTHER MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITES (INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM HARMONIE.R AND ITS AFFILIATES AND THEIR DESIGNEES); AND (B) BE LIABLE TO YOU FOR ANY DIRECT LOSSES, DAMAGES FOR LOSS OF GOODWILL, LOSS OF INCOME, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, THE INABILITY TO USE THE SITES OR ANY OF ITS FEATURES OR DEVICE FAILURE OR MALFUNCTION, INDIRECT LOSSES, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES.
15.2. Harmonie.R does not guarantee that the functions contained in the Sites will be uninterrupted or error-free, that the Sites or its server will be free of viruses or other harmful components, or that defects will be corrected even if Harmonie.R is aware of them.
16. Indemnification
16.1. You agree to defend, indemnify and hold harmless Harmonie.R and its affiliates and independent contractors, service providers and consultants, and their respective officers, directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites or any part thereof, including the Online Shop; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.
17. Modifications to the Sites
17.1. Harmonie.R reserves the right to modify or discontinue, temporarily or permanently, the Sites or any features or portions thereof without prior notice to you. You agree that Harmonie.R will not be liable for any modification, suspension or discontinuance of the Sites or any part thereof.
18. Jurisdiction and Compliance with Laws
18.1. Access to and use of the Sites and these Terms of Use are governed by the laws of Macau , without resort to conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Sites or these Terms of Use shall be instituted only in the courts of Macau. You and Harmonie.R agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.
19. Termination
19.1. Notwithstanding any of these Terms of Use, Harmonie.R reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and your account and to block or prevent your future access to, and use of, the Sites.
20. Severability
20.1. If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.
Contact Us
We welcome your questions, comments and concerns you might have regarding any of the above-mentioned terms and conditions.
Last Revised: February 2023
Security Tips for keeping your account safe
1. Prevent a phishing attack
Phishing is a fraudulent attempt to trick victims into providing their sensitive information, such as personal data, account passwords and credit card details, through the disguise of a trustworthy entity.
For example, a phishing email may tempt you to visit a website which imitates Harmonie.R and request for your sensitive information. In most cases, attackers attempt to compromise your account safety and steal your sensitive information.
If you receive any suspicious emails or phone calls from Harmonie.R asking for your personal information, please contact us here and delete the email.
2. Protect your account
Ensure your mobile phone has password protection and is updated with the latest software.
3. Protect your password
Create a secure and complex password for your account. For convenience and security, we recommend that you enable biometric authentication methods, such as using your fingerprint or facial recognition for login.
4. Enable receiving real-time push notifications
Real-time push notifications help us to deliver updated information to you. You can check your account any time on the Harmonie.R website. If you notice any unusual account activity on your account, please contact us here immediately.
5. Never share your password
Harmonie.R will never request for your passwords or credit card details via email, SMS or phone. Do not share your Harmonie.R member account information and passwords (including One-time Password (OTP) for transaction) with anyone who claims to be Harmonie.R staff.
Contact Us
Last Revised: February 2023
As an affiliate, you can promote Harmonie.R through paid ads, with the following restrictions:
- Don’t use the word “Harmonie.R” (in any language) in the ad
- Negative keyword in Broad match type: Harmonie.R (without [] or “) Including any language
- No direct linking / Auto redirect – you can use your own website/ channel/ social link and refer the user to Harmonie.R landing page from there.
- You must use your affiliate link, (Always starts with be.harmonie.R.com/…….) and not any direct link.
Last Revised: February 2023
Trademark Guidelines
These Harmonie.R Trademarks Usage Guidelines (these “Guidelines”) outline how we permit the use of Harmonie.R’s trademarks, brandnames, tradenames, service marks, service names, domain names and logos (collectively, “Harmonie.R Trademarks”).
We have developed these Guidelines with the following goals in mind: We wish to make it easy for anyone to use the Harmonie.R Trademarks for Community-Oriented Efforts in a manner that helps to spread and improve Harmonie.R.
For the sake of these guidelines, “Community-Oriented Effort”means a non-profit project or meetup, which is made to encourage the use of the Harmonie.R and EXAMpiece™.
If you wish to use the Harmonie.R name in a for-profit project, please contact us as specified below.
We wish to make it clear how Community Oriented Efforts can, or cannot, use the Harmonie.R Trademarks.
We wish to prevent anyone from using the Harmonie.R Trademarks in an unfair profit form and to trick or confuse people who are looking for resources officially released by Harmonie.R.
You acknowledge and agree that we are the sole and exclusive owners of the Harmonie.R Trademarks, and that we retain all intellectual property rights in and to the Harmonie.R Trademarks and goodwill associated with Harmonie.R Trademarks and any goodwill generated by your use of any Harmonie.R Trademarks will inure to our exclusive benefit.
You shall at no time contest, challenge, encourage or aid third-parties in contesting the validity or ownership of any Harmonie.R Trademarks or take any action in derogation of our rights therein, including, without limitation, applying to register any trademark, tradename or other designation that is confusingly similar in any way to the Harmonie.R Trademarks.
Our License
If you have a community project, then it’s ok to use Harmonie.R’s name as long as there is no suggestion that the project is affiliated with Harmonie.R.
Subject to the terms and conditions hereunder, we grant to you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to use and display Harmonie.R Trademarks, solely in accordance with these Guidelines and other written instructions provided by us from time to time, and solely as a part of a Community Oriented Effort.
The Harmonie.R Trademarks shall not be displayed in a manner that implies that the project is affiliated with Harmonie.R. This doesn’t just mean that to comply with these Guidelines; you can write, “we are not affiliated with Harmonie.R” in your footer. Instead, you must refrain altogether from using misleading business practices such as using a domain name comprising solely of the word “Harmonie.R” or just using our logo as your website’s logo.
Restrictions
Don’t make people think you’re affiliated with Harmonie.R.
Your project must have discernible differences from Harmonie.R’s Product. Meaning, it is not a redistribution of the Product.
Your use of the Harmonie.R Trademarks is not displayed in a manner that implies that your project, products and/or services are endorsed or sponsored by Harmonie.R.
For example, organizing an “Harmonie.R Support Forum” might be confusing, and therefore we request that you state that your website is a “Support Forum For Harmonie.R.”
Using the Harmonie.R Trademarks’ colors as a part of your website’s branding is ok, but you shall not do so if this misleads people to think that the website is a formal Harmonie.R site.
Any deceptive practices, such as using domain names that are meant to mislead people to think that they are using an official Harmonie.R website, are prohibited.
Design
We have invested in branding. Don’t change it.
All use of Harmonie.R Trademarks (including any goodwill arising therefrom) shall solely benefit Harmonie.R. Any display of the Harmonie.R Trademarks shall be only in the exact format in which we provide it. No alternate stylization or representation is permitted. Specifically, you may not change the color proportion, or font of any of Harmonie.R Trademarks, or make any additions to or remove any elements from Harmonie.R Trademarks.
Harmonie.R Trademarks shall not be placed on any background that interferes with the readability or display of that Harmonie.R Trademarks.
Harmonie.R Trademarks may not be displayed or used in any manner together with or in the context of any content which is unlawful, defamatory, libelous, harassing, offensive, indecent, pornographic, abusive, discriminatory, fraudulent, threatening or vulgar; or which harms or may harm the goodwill of Harmonie.R (in Harmonie.R’s reasonable discretion).
The above examples of unlawful and prohibited use do not constitute an exhaustive list
Unless you received our explicit consent, under no circumstances is it permitted to use Harmonie.R Trademarks as part of a domain name or top-level domain name. We reserve the right to withdraw any abovementioned consent at any time.
Don’t Advertise
Don’t use Harmonie.R trademarks in keyword ads.
We do not allow the use of the Harmonie.R Trademarks in advertising, including Google Ads and other search engines.
Your Own Risk
The usage is at your own risk.
Use of any Harmonie.R Trademarks is at your own risk. The uses permitted hereunder are provided by Harmonie.R Trademarks “AS-IS,” without any warranties whatsoever, including (without limitation) any warranty of title and non-infringement. You hereby agree to defend, indemnify and hold harmless Elementor and Harmonie.R affiliates and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorney’s fees) arising from your use of the Harmonie.R Trademarks. Without derogating from or excusing your obligations under this section, Harmonie.R reserves the right (at your own expense), but are not under any obligation, to assume the exclusive defense and control of any matter which is subject to indemnification by you if you choose not to defend or settle it. You agree not to settle any matter subject to indemnification by you without first obtaining our express approval.
Amendments
We may change this.
We reserve the right to change these Guidelines at any time, at our sole discretion, with immediate effect.
Penalties
We can penalize people who abuse these guidelines.
Where we find that you are failing to comply with this policy, we may promptly extract you from our affiliates program and use any and all legal means in its power to stop your activity, including suspension, termination or deactivation of your account.
We reserve the right, exercisable at our sole discretion, to take appropriate action against any use without permission or any use that does not conform to these Guidelines.
Examples
A few examples to help you understand how to apply these Guidelines:
Good:
- You want to open a Meetup group for Harmonie.R users in your area, and you call it “Harmonie.R Developers Meetup Group – Singapore.”
- You can set up a free, unpaid, product named “Better Photos For Harmonie.R” (but not a premium product).
Bad:
- You organize a meetup and call it “Harmonie.R 2019 Meetup.”
- You set up a website called “Harmonie.R-Templates.com.”
- You set up a website called “Harmonie.R-Jobs.io.”
Ask Us:
If you’re using the Harmonie.R brand, trademark or logo for any commercial endeavor, please ask our permission first.
When in doubt about your use of the Harmonie.R name or logo, please contact customer@harmonier-sg.com for clarification.
This may be relevant if you want to use Harmonie.R Trademarks as a part of your conference, website, group or other logo or if you’re planning on selling any physical product, T-shirts, cups, sweaters or just print stickers.
Last Revised: February 2023
Piano Studio Network program affiliate agreement
This affiliate program is provided by Harmonie.R (hereinafter referred to as Party A), and participants applying to join this program are referred to as Party B. Party B is requested to carefully read this agreement. Once Party B’s application is successful, it signifies Party B’s intention to join this affiliate marketing program, and Party B must fully agree to and be willing to abide by the terms and conditions in this agreement.
I. Cooperative Mode:
Both Party A and Party B operate under a cooperative model, and there is no employer-employee relationship between them. No provision contained in this agreement may be extended to create any employer-employee relationship, nor shall it be subject to any regulations or laws concerning employers and employees, including but not limited to the Labor Standards Act.
II. Cooperation Mode:
- Party B shall apply to participate in the affiliate marketing cooperation program on the official website, submitting accurate information and providing relevant personal data through forms, emails or other means after registration, and agree to Party A’s issuance and use of marketing incentive funds.
- If the piano studio is located in Hong Kong: Both parties shall fulfill their data protection responsibilities in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). If the piano studio is located in Macau: Both parties shall fulfill their data protection responsibilities in accordance with the provisions of the Macau Personal Data Protection Ordinance (Law No. 8/2005). After obtaining the other party’s personal data, either party may only use such data to the extent necessary for the performance of this Agreement and directly related to this cooperation, and shall take reasonable and appropriate technical and management measures to prevent unauthorized access, use, disclosure, modification or loss of the data. Neither party may use such data for any other purpose without the other party’s express written consent, including but not limited to resale, transfer or commercial use.
- After Party A completes its verification of Party B’s identity and related information and confirms that everything is correct, Party A must notify Party B in writing (including but not limited to email) for the establishment of a formal cooperative relationship between the two parties. If Party A has not yet completed the above verification process, the cooperative relationship between the two parties will not be legally effective, and any marketing or promotional activities carried out by Party B during this period will not be considered as authorized or approved by Party A, nor will they constitute any legal or commercial liability to Party A.
- After Party B completes registration and Party A verifies its accuracy, Party A will provide Party B with a unique discount code via SMS every quarter for Party B’s marketing promotion and brand exposure purposes. This discount code is for Party B’s sole use in accordance with the contract terms and may not be transferred, modified, or used for any other purpose without Party A’s written consent.
- During the term of this contract, Party B shall place the promotional signboard provided by Party A in a prominent position on the piano and ensure that the signboard is not obstructed or blocked in any way, for marketing and promotional purposes. Failure to place the signboard in the manner described above shall not be deemed as fulfillment of Party B’s contractual obligations, and Party A reserves the right to pursue relevant liabilities.
III. Calculation method for marketing incentives:
- For any consumer who successfully uses Party B’s exclusive discount code and completes a purchase transaction at checkout, the actual amount paid will be used as the basis for calculating Party B’s marketing reward. This amount does not include any cancelled, refunded, or incomplete transactions.
- The discount codes provided by Party A have a limited validity period and a maximum quantity limit. As long as consumers actively use the discount code and complete the transaction within the validity period, the amount paid will be included in Party B’s revenue. The specific validity period, applicable conditions, and quantity limits of the discount codes shall be subject to the content announced by Party A from time to time or notified to Party B in writing, and Party B shall not raise any objections.
- The currency for marketing incentives shall be designated according to the local law of the region where the piano studio is located.
- Party A will calculate and pay Party B’s marketing incentive based on the actual turnover generated by Party B’s exclusive discount code as stipulated in the foregoing terms, according to the reward ratio (or fixed profit sharing amount) announced by Party A from time to time or notified in writing. For example, if the total turnover completed through Party B’s exclusive discount code in a certain month is HKD or MOP 480, and the applicable reward for that period is a fixed amount of HKD 6.5 for a certain product, then Party A shall pay Party B HKD or MOP 65 as the marketing incentive for that month. This reward ratio is subject to change and is subject to Party A’s final announcement or notification, and Party B shall not object.
- If a consumer completes a purchase without using Party B’s exclusive discount code, the transaction will not be included in Party B’s marketing reward calculation. All marketing reward calculations are based on data automatically recorded and compiled by Party A’s system backend, and neither party may deny or dispute the accuracy of such data for any reason.
- If a consumer requests a refund or cancels an order for a completed transaction, the marketing bonus corresponding to that order will not be calculated. If the bonus has already been paid to Party B, Party A has the right to deduct the corresponding amount directly from the marketing bonus payable to Party B in the next settlement period, and Party B agrees not to object.
IV. Marketing Incentive Payment:
- Settlement period:
Party A will settle Party B’s marketing incentives monthly, and will compile statistics on the last day of each month or another settlement date designated by Party A. This settlement period covers all valid transactions from the first to the last day of the month, based on data recorded in Party A’s system backend. Party A reserves the right to adjust the settlement period as needed for operational purposes, but such adjustments will only take effect upon written notification to Party B. - Payment method:
Party A will disburse the marketing bonus to the designated bank account provided by Party B based on the monthly settlement results. All bank transfer fees shall be borne by Party B. Party A will prepare a payment invoice based on the actual bonus amount payable and send it to Party B by email for confirmation. Party B shall complete the verification within three (3) working days after receiving the invoice. Failure to raise any objection within the time limit shall be deemed as confirmation that there is no error.- Payment Date: Monthly marketing bonuses will be paid on the 24th of the following month; if that day is a public holiday, it will be postponed to the next working day. For example, the marketing bonus for January will be settled on January 31st, and if the amount is $100 or more, it will be paid on February 24th. If Party A needs to adjust the payment date, it must notify Party B in advance by email and fully communicate with Party B regarding the relevant arrangements. Party A must ensure that Party B’s best interests are not harmed. Final Settlement: Party A will conduct a final settlement at the end of June and December each year. If the accumulated marketing bonuses during this period are less than $100, Party A must still pay them to Party B on the above-mentioned payment date after settlement, and shall not delay or default on the payment in any way.
- Payment Terms: The minimum amount for marketing bonuses is $100. If Party B’s bonuses do not reach this threshold in a single settlement period, they will automatically accumulate to the next period. Party A shall not deduct, delay, or cancel any payable bonuses for any reason or without Party B’s written consent.
- Documents Required: Upon commencement of the cooperation, Party B shall provide Party A with the necessary documents required for fund disbursement, including but not limited to: Party B’s real name, a photocopy of both sides of its Hong Kong or Macau identity card, a sample of its handwritten signature, and a photocopy of the front of the designated bankbook for the remittance account. Party A has the right to request Party B to supplement or update the relevant documents as necessary to ensure the smooth progress of the payment process.
- Disclaimer:
Party A will make reasonable efforts to protect Party B’s rights under this Agreement. However, Party B acknowledges and agrees that if Party A fails to pay the marketing incentive within the scheduled time for any reason, Party A shall not be liable for any interest, late payment fees, or other forms of compensation for such unpaid amounts. Party B agrees to this arrangement and shall not claim any additional compensation for delayed payment, but this shall not affect the essential nature of Party A’s payment obligation.
V. Cooperation Period
- The cooperative relationship between Party A and Party B shall officially take effect from the date Party A completes and confirms that Party B’s information review is correct. The cooperation period is not subject to any fixed limit, but both parties have the right to terminate the cooperation during the performance period. If either party wishes to terminate the cooperation, it must notify the other party in writing (including but not limited to email), stating the reason for termination and the scheduled termination date.
- If the contract becomes invalid due to a material breach, force majeure, or other circumstances that prevent the cooperation from continuing during its performance, it shall be deemed to be terminated in advance and the termination arrangements set forth in these Terms shall apply.
- Within twenty (20) working days from the date of formal termination of the cooperation, Party A shall complete the final settlement of Party B’s marketing incentives based on the valid transaction data recorded in the system backend. Party A shall send the settled incentives to Party B in accordance with the established payment method and disbursement conditions, and shall not deduct, delay or default in any form. Party B shall still enjoy the incentive rights legally obtained during the cooperation period after termination.
- Loss offsetting arrangement
If Party A suffers losses due to Party B’s actions, negligence, or breach of contract, Party A shall have the right to deduct the corresponding amount from Party B’s marketing bonus receivable, without needing to provide Party B with further proof of loss or details of the amount. Party B agrees and acknowledges that Party A may directly deduct the corresponding amount from the bonus based on its internal system records, business judgment, or reasonable presumption of loss, and Party B shall not raise any objection or demand compensation.
The aforementioned actions of Party B include, but are not limited to:- Without Party A’s prior written consent, resell Party A’s products through online or offline channels.
- Publishing misleading, defamatory, or insinuating statements in any media that damage the goodwill or brand image of Party A;
- Obscuring, altering, or distorting the company name, trademark, or identification mark on the promotional stand, product packaging, or carrier provided by Party A;
- Violation of the promotion guidelines, discount code usage rules, or other operational guidelines stipulated by Party A;
- Other acts that Party A reasonably determines are sufficient to constitute damage, misleading, confusing or breach of contractual obligations.
Party A reserves the right to pursue legal action against the aforementioned actions and may directly execute the deduction procedure without Party B’s consent.
- Account cancellation arrangements:
Upon formal termination of the partnership, Party A has the right to cancel Party B’s registered account and related operating permissions on this platform without obtaining Party B’s further consent. Account cancellation will not affect Party B’s legally obtained marketing rewards during the partnership period; Party A is still obligated to complete settlement and payment in accordance with the contract terms.
VI. Prohibited items
To protect the legitimate rights and interests of both Party A and Party B, Party B agrees and undertakes not to engage in the following activities during the cooperation period. Party A has the right to take legal or commercial actions, including but not limited to deducting bonuses, terminating cooperation, and demanding compensation, in case of any violation:
- Restrictions on the Use of Personal Data：
If the piano studio is located in Hong Kong: Party A shall not violate the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong), nor shall it use any personal data provided by Party B for any purpose other than this cooperation, including but not limited to sale, transfer or unauthorized use. - If the piano studio is located in Macau: Party A shall not violate the provisions of the Macau Personal Data Protection Ordinance (Law No. 8/2005), nor shall it use any personal data provided by Party B for any purpose other than this cooperation, including but not limited to sale, transfer or unauthorized use.
- Incentive payment obligation:
Both parties shall maintain effective and unimpeded communication channels during the cooperation period, including but not limited to email, instant messaging, or platforms designated by Party A. Both parties shall negotiate, inquire about, and handle cooperation-related matters in good faith, and shall not intentionally delay or refuse to respond to reasonable communication. If Party B intentionally delays or refuses to respond to Party A’s reasonable communication requests, resulting in the inability to proceed smoothly with the cooperation or affecting Party A’s operational arrangements, Party A has the right to take corresponding measures, including but not limited to suspending cooperation, restricting platform access, or canceling Party B’s account. Neither party shall use the issuance, deduction, or delay of marketing incentives as leverage, threat, or bargaining chip, nor shall it use such amounts as coercion or exchange conditions. Violation of these provisions shall be considered a material breach of contract, and the other party shall have the right to take actions including but not limited to terminating the contract or pursuing legal action. - Representation restrictions：
Party B has no legal or commercial status representing Party A, and shall not claim to be Party A’s agent, associate, or representative, nor shall it conduct any form of preferential activities or commercial promises in Party A’s name. - Exaggerated or false promotional activities:
Party B shall not promote its products or services using exaggerated, false, medically suggestive, or advertising-illegal methods, including but not limited to fabricating therapeutic effects, misleading statements, exaggerated descriptions, or other inappropriate language. If Party A discovers any of the aforementioned actions by Party B, Party A has the right to demand immediate correction, and Party B must cooperate unconditionally. If Party A suffers reputational or financial losses as a result, Party B shall bear full responsibility and provide unconditional compensation. - Fraudulent activities and misuse of reward funds：
Party B shall not use any form of fraudulent means to improperly obtain the marketing incentives provided by Party A. If verified, Party A has the right to immediately terminate the cooperation and demand that Party B return all previous incentives; in serious cases, Party A reserves the right to pursue civil or criminal liability. - Controversial marketing tactics：
Party B shall not use fraudulent, negative publicity, misleading headlines, or other controversial methods to attract clicks or consumer attention. In the event of any violation, Party A may immediately terminate the contract and require Party B to cease all marketing activities immediately. - Brand abuse and infringement of consumer rights：
Party B shall not use Party A’s brand, trademark, logo, or other resources without authorization to engage in any form of fraud, misleading, or harmful activities that infringe upon consumer rights. If Party A suffers reputational or financial losses as a result, Party B shall bear full responsibility and provide compensation as required by Party A.
VII. Court with Jurisdiction
If the piano studio is located in Hong Kong: In the event of any dispute arising from this Marketing Partner Agreement, both parties agree that the courts of Hong Kong shall have jurisdiction.
If the piano studio is located in Macau: In the event of any dispute arising from this Marketing Partner Agreement, both parties agree that the courts of Macau shall have jurisdiction.
VIII. Other
Harmonie.R. reserves the right to provide explanations and make changes regarding any matters not covered in this article.
