Payment Methods
FAQ
When making a payment, I may experience the following:
Can I download the file without an order number?
No, please put the product into the shopping cart, and then follow the checkout process to download the file.
Payment failed, can I download the file?
No, the file can only be downloaded after completing the checkout. You can download the FREE TRIAL file to experience.
Will I pay in other regional currencies?
Before adding the product to the shopping cart, please select the appropriate currency. If the payment is insufficient, you need to pay the difference before you can download the file. If you pay more than the total amount, no refund will be made, and you can purchase additional products by making up the difference.
Can I get a refund if I paid more than the total amount?
Before adding the product to the shopping cart, please select the appropriate currency. If the payment exceeds the total amount, no refund will be made, and additional products can be purchased for the difference.
What should I do if the payment is less than the total amount?
Before adding the product to the shopping cart, please select the appropriate currency. If the payment is insufficient, you need to pay the difference to download the file.
How to deal with the wrong order number submitted?
You may notice us through <customer@harmonier-sg.com> or Contact us form to request resubmission, and it can be downloaded after verification.
What should I do if I fail to download after 48 hours after successful payment and submission of the order number?
Let us know by email <customer@harmonier-sg.com> or Contact us form and we will deal with it as soon as possible.
I don't have the order number, how do I submit it?
You can check “My account > Order”, copy and submit it when you make the payment.
Are there any fees or charges to use FPS Transfer?
No, it is absolutely FREE for consumers to send and receive money.
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